Urban Afrique Pure Black Soap Shower Gel

Shipping Notice

Orders are processed within 1-3 business days and fulfilled through our U.S. warehouse using USPS, UPS, or FedEx within 3-7 business days. Shipping rates are weight- and destination- based and calculated at checkout. Once an order is shipped, tracking is provided and carrier transit times apply. Address errors or failed deliveries may result in reshipment at the customer's expense.

Returns Policy - Non-Perishable Items

We accept returns on non-perishable items within 14 days of delivery. To be eligible, items must be unused, unworn, unwashed, and returned in their original packaging

Return Shipping Responsibility

Customers are responsible for all return shipping costs unless the return is due to an error on our part (such as an incorrect or damaged item). Original shipping charges are non-refundable.

Return Authorization

All returns must be authorized prior to shipment. Items returned without authorization may be refused or returned to the sender at the customer's expense.

Inspection & Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method within 5-10 business days. Items that do not meet our return conditions may not be refunded.

Final Sale Items

Sale, clearance, and promotional items are final sale and not eligible for return unless damaged or incorrect.